Enter your email address to receive our newsletters


Your information will be held by BTR Direct Ltd

Registered Address:

BTR Direct Ltd

Unit 803

26 The Hornet


PO19 7BB

Customer Privacy 

We are committed to protecting the privacy of our customers. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information about you to process your order and contact you regarding your order. We only send promotional email to you with your prior consent, which you can withdraw at anytime, and do not pass any of your information to third parties. 

Information we collect

We need to collect the following information from you in order to process your order and notify you of the status of your order. 

• Your Name
• Address
• Email address

Credit card information is not held on this site.

Security of personal information

All sensitive information including payment pages are served over an SSL connection.


We may use technology to track the patterns of behaviour of visitors to our site. This can include using a cookie which would be stored on your browser. A cookie is a small data file which is placed on your computer or mobile or other handheld device as you browse this website. Cookies are essential to the effective operation of our website and to help you shop online. You can usually modify your browser to prevent this from happening. The information collected in this way can be used to identify you unless you modify your browser settings.

By using and browsing the BTR Direct website, you consent to cookies being used in accordance with our policy. If you do not consent, you must disable cookies or refrain from using the site.

Data Protection 

The Data Protection Act 1998 requires us to be open about our holding and use of personal data. It also entitles individuals to find out from us what personal data is held about them on computer, to have that information corrected or erased if it is inaccurate, and to claim compensation if they can prove they have suffered damage from an inaccuracy or breach of security. We are committed to upholding the eight Data Protection Principles of good information handling practice

If you have any questions/comments about privacy, or you want to check the information we hold about you, you should log onto our website and use the contact us form on our About Us page or email us. If you find any inaccuracies we will delete or correct it promptly.